19 August 2014  |  Tuesday
0800 - 1300hrs	Pre-Show City Tour (International Buyers & Media Only)	■  ■   International Buyers &              Media Only
0900 - 1200hrs	ICCA Researchers Round Table & Database Training (By Invitation Only)  Jade Ballroom Foyer, Kempinski Ambience Hotel	Invited Delegates
0900 - 1700hrs	Exhibitors, Buyers & Media Registration  Sapphire Ballroom Foyer, Kempinski Ambience Hotel	■  ■  ■  ■
0900 - 1700hrs	Exhibition Setup  Sapphire Ballroom, Kempinski Ambience Hotel	■
1630 - 1730hrs	IT&CM India 2014 Official Press Conference (Registered Media Only)  King George Room, Kempinski Ambience Hotel	■
1700 - 1730hrs	Briefing for Exhibitors and Buyers  Ruby Ballroom, Kempinski Ambience Hotel	■  ■
1800 - 2000hrs	IT&CM India 2014 Welcome Reception (Open to All Delegates) Cherry Bar, Kempinski Ambience Hotel	■  ■  ■  ■

 

20 August 2014  |  Wednesday (Association Day)
0930 - 1000hrs	Buyers-Meet-Sellers (BMS) Appointment Scheduling Session  Sapphire Ballroom, Kempinski Ambience Hotel	■  ■  ■
0930 - 1030hrs	Association Day - Forum 1  In Collaboration with KW Conferences  .  The "Third Wave" of Destination Marketing Competitiveness  .  ICCA CEO Martin Sirk will present his personal observations on the evolution of   destination marketing, with a particular focus on the international association  meetings sector. He will address the question: "If destination marketing in the   meetings industry has moved over the last decade from a tourism/ cultural approach  towards new strategies built upon economic development and intellectual capital   objectives, what are leading destinations around the world now doing to keep  ahead in this ever-increasing and more sophisticated competitive environment, and  what are the practical and philosophical implications for the meetings industry in  India and for the local association community?"  .  Speaker:  Martin Sirk, CEO, ICCA  Ruby Ballroom, Kempinski Ambience Hotel	■  ■  ■  ■  ■
1000 - 1200hrs	Exhibition And Appointment Sessions  (Appointment Sessions for Exhibitors & Buyers Only)  Sapphire Ballroom, Kempinski Ambience Hotel	Appointments  ■  ■     Exhibition  ■  ■
1100 - 1200hrs	Association Day - Forum 2  In Collaboration with KW Conferences  .  Best Practices - Developing Middle Level Association Professionals  .  In India, where labour is plentiful, we assign administrative people to almost  everything. But what if there are experienced, knowledgeable, mid-level   professionals who know how to get the best result, using the best technology, for  the best investment and return? How do we train, mentor and reward the  association professionals of tomorrow? How do we inspire them to make a career in  association management? Hear success stories and share ideas for "raising the bar"   for association professionals in India.  .  Moderator:  Martin Sirk, CEO, ICCA ..  Panellists:  Damian Hutt, Executive Director, Association Networks  Prof Ramesh S. Bilimagga, President AROI & Medical Director,   Healthcare Global Enterprise Ltd  Ruby Ballroom ,Kempinski Ambience Hotel	■  ■  ■  ■  ■
1230 - 1330hrs	IT&CM India Networking Lunch  (Registered Buyers, Media, Exhibitors & Invited Guests Only)  Coral Ballroom, Kempinski Ambience Hotel	■ ■  ■  ■
1400 - 1500hrs	Association Day - Forum 3  In Collaboration with KW Conferences  .  Benefits of Attracting International Meetings to India  .  Besides delivering economic value to the city/ region, international meetings also  deliver an increase in the number of business visitors, increase in international  trade, and experts who can deliver the best knowledge economy arguments. Local  ambassadors' -  academics, scientists, doctors - are in the frontline of  this new competition. This session also brings a leading hotelier to share insights  into the growth of the international meetings sector and consequently its contribution  to the knowledge economy. Meet the stakeholders to know more.  .  Moderator:  Monimita Sarkar, Managing Director, KW Conferences  .  Speakers:  Dr. Ashok Johari, President, SICOT India, Past President, Indian Orthopaedic  Association  Dr. Bhaskar Pal, Secretary, Bengal Chapter, FOGSI   Mr. Dilip Puri, MD, India and Regional VP South Asia, Starwood Asia Pacific  Hotels & Resorts   Ruby Ballroom ,Kempinski Ambience Hotel	■  ■  ■  ■  ■
1400 - 1730hrs	Exhibition And Appointment Sessions  (Appointment Sessions for Exhibitors & Buyers Only)  Sapphire Ballroom, Kempinski Ambience Hotel	Appointments  ■  ■     Exhibition  ■  ■
1500 - 1530hrs	Media Briefing Slot by ITC Hotels  (Registered Media Only)  King George Room, Kempinski Ambience Hotel	■
1515 - 1615hrs	Association Day - Forum 4  In Collaboration with KW Conferences  .  Managing Sessions and Speakers for Higher Delegate and Association ROI  .  How do meetings create value for participants and other stakeholders? How can  you maximise and prove the ROI? The results from a speaker-led session is more  dependent on the organiser than the speaker on stage.  .  Major improvements to session outcomes are not so difficult if you understand  some basic principles of learning and behavioural change. You need to create the  emotional and physical environment and guide your speakers to let them shine  on stage.  .  This session will show you how to:  - Set appropriate session objectives and measure the results  - Design effective session formats  - Guide speakers to deliver more value ..  Speaker:  Dr Elling Hamso, Managing Partner, Event ROI Institute  Ruby Ballroom ,Kempinski Ambience Hotel	■  ■  ■  ■  ■